Personal Listening Skills Discussions Part 2

Each question requires 250-300 word responses to include citations from sources used.

Part 1

Internally, it may be necessary to communicate persuasively to a boss, peer, or subordinate. In a 250-300 word response, evaluate how or if your communication would differ in each situation. Would there be differences in the decision making process when involving these individuals? Use at least one resource to support your key points.

Part 2

In a 250-300 word response, answer the following question: Do you believe most people are poor listeners or good listeners? What can organizations do to improve listening skills of employees? How can you improve your personal listening skills? Use at least one resource to support your key points.

Part 3

In a 250-300 word response, describe a conflict situation you have experienced in the workplace. Explain the impact that the communication process played in resolving or escalating the conflict? What was the resolution? If positive, how could you incorporate that conflict resolution style in your communications? If a negative result, what recommendation could you make to improve the communication process. Use references to support your findings.

Part 4

In a 250-300 word response, relate an organizational example of the use or lack of use of ethical standards in management communications. The example may be from your own workplace or from a business situation with which you are familiar. Support your answer by indicating why you believe it is an example of communicating in an ethical manner and why you believe the decision was made to communicate in the particular manner. Use references to validate your analysis.

Part 5

In a 250-300 word response, analyze how communication in groups differs from individual communication. Are there unique challenges to communicating with groups? Provide examples. Use at least one resource to support your key points.

Part 6

In a 250-300 word response, describe how you would build rapport with your audience in a business presentation. What motivational strategies have you used in the past that were successful or what strategies have you seen speakers use that were effective? Use at least one resource to support your key points.