Orange Submit Assignment Conflict Resolution Pap
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Purpose
The purpose of this assignment is to learn how to identify and effectively manage conflicts that arise in care delivery settings resulting in better management of patient care, including appropriate delegation. You will gain insight into conflict management strategies and develop a plan to collaborate with a potential nurse leader about the conflict and its impact in a practice setting.
Course Outcomes
Completion of this assignment enables the student to meet the following course outcomes.
CO1: Apply leadership concepts, skills, and decision making in the provision of high-quality nursing care, healthcare team management, and the oversight and accountability for care delivery in a variety of settings. (PO2)
CO3: Participate in the development and implementation of imaginative and creative strategies to enable systems to change. (PO7)
CO6: Develop a personal awareness of complex organizational systems, and integrate values and beliefs with organizational mission. (PO7)
CO7: Apply leadership concepts in the development and initiation of effective plans for the microsystems and system-wide practice improvements that will improve the quality of healthcare delivery. (PO2 and PO3)
This assignment is worth 200 points.
Directions
- Read Finkelman (2016), Chapter 13: Improving Teamwork: Collaboration, Coordination, and Conflict Resolution, section on Negotiation and Conflict Resolution, pp. 324-333. Watch tutorial below.
- Write a 5-7 page paper (not including the title or References pages). Follow APA format. Consult your APA manual, and consider using the APA resources provided by Chamberlain. Cite the course textbook and two scholarly sources.
- Cite the course textbook and two scholarly sources. Scholarly references must be published within the last 5 years, from the Chamberlain library only and must provide the permalink.
- Review the information provided in our library of how to search for journal articles (Links to an external site.)
- Review the information provided in our library of how to locate and copy a journal permalink (Links to an external site.)
- You are required to complete this assignment using the productivity tools required by Chamberlain University, which is Microsoft Office Word 2013 (or later version), or Windows and Office 2011 (or later version) for MAC. You must save the file in the “.docx” format. Do NOT save as Word Pad. A later version of the productivity tool includes Office 365, which is available to Chamberlain students for FREE by downloading from the student portal at http://my.chamberlain.edu (Links to an external site.) Click on the envelope at the top of the page.
- Observe nurses in a care delivery setting. Identify a recurring conflict with the potential to negatively impact patient care. This should be from your practice setting or prelicensure experiences.
- Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved.
- REVIEW AND DISCUSS the four stages of conflict as found in Finkelman. IDENTIFY AND EXPLAIN how the stages of conflict relate to the example in your workplace.Do not use direct quotes.
- Describe how you would collaborate with a nurse leader to reach consensus on the best strategy to deal with the conflict. Besides the textbook, the paper needs to summarize conflict resolutions from two scholarly articles.
- Describe the rationale for selecting the best strategy.
- Provide a summary or conclusion about this experience or assignment and how you may deal with conflict more effectively in the future.
Reminder
Before preparing your assignment, please review this “Crediting Sources Made Simple (Links to an external site.)“ resource. This tool is intended to help you understand scholarly writing, APA, referencing, and crediting. Please reach out to your instructor with any questions as you prepare your assignment.
Criteria | Ratings | Pts | |||||
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This criterion is linked to a Learning OutcomeDetailed description of conflict, including type of conflict |
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60.0 pts |
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This criterion is linked to a Learning OutcomeStages DescribedFour stages of conflict and relationship to identified conflict, Describes stages and their relationship to identified conflict |
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40.0 pts |
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This criterion is linked to a Learning OutcomeBest strategy for conflict resolution and collaboration with a leaderStrategy for resolution of conflict identified. Discusses collaborative efforts with a nurse leader to resolve conflict. Besides the course textbook, the paper cites two scholarly sources. Scholarly articles must be published within the last 5 years, from the Chamberlain library only and must provide the permalink. |
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60.0 pts |
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This criterion is linked to a Learning OutcomeConclusion or SummaryProvides a conclusion or summary about the learning experience and how this assignment will provide guidance for future conflict resolution skills |
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20.0 pts |
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This criterion is linked to a Learning OutcomeClarity of WritingContent is organized, logical, and with correct grammar, punctuation, spelling, and sentence structure |
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10.0 pts |
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This criterion is linked to a Learning OutcomeAPAAPA formatting is apparent. |
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10.0 pts |
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This criterion is linked to a Learning OutcomeLate Deduction |
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