This week’s discussion board assignment will be completed in assigned groups. You and your teammates will need to work together to answer the discussion prompt below.
ALL COMMUNICATION related to completing this assignment must be POSTED IN THIS DISCUSSION BOARD to demonstrate both individual and team effort.
A small dental office waiting room fills with patients most afternoons. Patients tend to get restless and irritated because most must wait 45 to 60 minutes past their scheduled appointment times before seeing the dentist.
- What might be some possible problems causing the symptoms described in this scenario?
- Explain how you could use the five-step planning process (p. 171-173) to identify/define the problem, generate/evaluate possible courses of action, choose a preferred solution, implement the planned solution and evaluate the results.
You may need to make some assumptions to walk us all the way through your planning process. It’s your dental office to manage – so go right ahead!….just let us know what assumptions you are making.
Caution: The scenario presented was created to provide an interesting topic for discussion. However, it is very important that you do not get caught up in the story at the expense of the learning objective. You must address how all five steps of the planning process could be used to approach the dental office problem in order to be eligible to receive full credit.
Requirements: Your team must complete ONE SINGLEfinal version of an original post (300 word minimum). This post must be a result of a team effort.
Deadline: Saturday at 11:59 pm.
CAUTION: It’s important that you do not use answers or ideas from Chegg, Course Hero or any other study-help websites to write your original post. I am very familiar with the answers posted on these websites and will not award credit for posts that closely resemble the content and structure of the answers provided on these sites.