A section on the management of volunteers within the sector, this should include the correct use of volunteer staff and the motivation and management of groups of volunteers
You are to imagine that you have been appointed as a HR professional allocated to the Leisure and Tourism
Sector of Ilchester City Council. This department is responsible for the Arts, Tourism and Leisure Sectors of
the city and as such takes responsibility for two museums, an art gallery, some historic monuments and
three leisure centres. Within the Leisure and Tourism Portfolio, there are a number of high profile events
such as an annual half-marathon and cycling events as well as a variety of music festivals.
(Please note that Ilchester City Council and the information provided is entirely fictitious and used for
assessment purposes only)
1.A brief introduction describing the specific requirements for HRM in the sector this include references to
types of contracts and the seasonal nature of some of the work involved.
2.A section on the management of volunteers within the sector, this should include the correct use of
volunteer staff and the motivation and management of groups of volunteers.
3.A section on the challenges of operating in a diverse sector such as Leisure and Tourism with regard to
cultural difference and the need to provide high levels of customer service across the sector whilst
describing the benefits of diversity.
4.The report should also offer recommendations for line managers with regard to the use of policies to
ensure that staff are informed and motivated.
Answer preview A section on the management of volunteers within the sector, this should include the correct use of volunteer staff and the motivation and management of groups of volunteers
APA
3070 words