You have been put in charge of a cross-functional task force
McShane, S. L., & Von Glinow, M. A. (2019). Organizational behavior (4th ed.). McGraw-Hill Education.
You have been put in charge of a cross-functional task force that will develop enhanced Internet banking services for retail customers. The team includes representatives from marketing, information services, customer service, and accounting, all of whom will move to the same location at headquarters for three months.
Describe the behaviors you might observe during each stage of the team’s development.
Do you think there is a specific time requirement for each stage before progressing to the next stage of the team development?
Answer preview You have been put in charge of a cross-functional task force
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