What are the inputs, processing, and outputs of UPS’s package tracking system

What are the inputs, processing, and outputs of UPS’s package tracking system

1. What are the inputs, processing, and outputs of UPS’s package tracking system? Draw UPS’s sample business and data process flow chart.

2. What technologies are used by UPS? How are these technologies related to UPS’s business strategy?

3. What strategic business objectives do UPS’s information systems address?

4. What would happen if UPS’s information systems were not available?

Explore the UPS Web site (www.ups.com) and answer the following questions:

1. What kind of information and services does the Web site provide for individuals, small businesses, and large businesses? List these services.

2. Go to the Business Solutions portion of the UPS Web site. Browse the UPS Business Solutions by category (such as shipment delivery, returns, or international trade) and write a description of all the services UPS provides for one of these categories. Explain how a business would benefit from these services.

3. Explain how the Web site helps UPS achieve some or all of the strategic business objectives we described earlier in this chapter. What would be the impact on UPS’s business if this Web site were not available