Discuss body language and actions that can impact people’s perceptions of service by non-verbal attributes.

Discuss body language and actions that can impact people’s perceptions of service by non-verbal attributes.

Discuss body language and actions that can impact people’s perceptions of service by non-verbal attributes. How do customers evaluate body language of employees? What are some positive non-verbal actions employees can do to make guests feel comfortable? What are some negative non-verbal actions employees can do that makes a guest feel uncomfortable. (400 words required. See direction sheet as a reminder for all directions)

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Answer preview Discuss body language and actions that can impact people’s perceptions of service by non-verbal attributes.

Discuss body language and actions that can impact people’s perceptions of service by non-verbal attributes.

APA

440 words