Read the assigned Case Study and answer the following:
- Why is ITIL important to Sutter Health, a health organization?
- What results have they achieved and how did those help the organization?
Students shall post their APA format papers (example in Canvas Files section) of 350-450 words written in Microsoft Word in the Discussion section of Canvas pertaining to the assignment. They shall additionally read and post comments on at least one other student’s paper/post as virtual collaboration/discussion. All papers are due five days after assignment and comments due the sixth day after assignment (e.g. assigned Tuesday, due Sunday by midnight or assigned Thursday, due Tuesday by midnight, with comments due the following day by midnight).