Case Study5: Ken Private Limited
Case Study5: Ken Private Limited (50 points)
Case: Ken Private Limited: Digitization Project, Rupali Pardasani and Asha Bhandarker, Ivey Publishing (W13347).
Key elements:
Managing globally distributed teams
Change management and overcoming resistance
Cultural differences within a project team
Questions:
What were the causes of Ken’s failure to meet the client’s timeline and expectations? Could these causes have been foreseen? What could project manager Shekar Sharma have done differently to manage this project and achieve a better outcome?
Describe the dynamics and work styles of the Indian and Filipino teams. What characteristics of these teams led to conflict and ineffective execution of the project?
What should COO SaiyumnSavarker do at this point in the project to help ensure successful delivery?
Answer preview Case Study5: Ken Private Limited
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