Operations Via Email Two Dashboard Information In

In many healthcare organizations, an interactive tool is usually
incorporated to provide information that is captured electronically.
These dashboards provide real-time data that help clinical and
non-clinical managers to make informed decisions about patient care.
Prior to beginning this discussion, review the Dashboards for Your Board: Communicating Data Effecively and Efficiently, Two Keys to Deliver Better Care and Measure: Pod Implementation & Dashboards, Utilizing Big Data to Provide Better Health at Lower Cost, and Intelligent and Actionable Dashboards articles. Additionally, review the following Saint Martins Clinic (Links to an external site.) sample dash board and research a few more financial healthcare dashboards.

As a healthcare manager, you are required to evaluate length of stay,
volume or census, and payer mix, etc. to assess how well you are
meeting the department goals. The dashboard examples provide snapshots
of those components for managers to use for daily decision-making
purposes. Explain to the Vice President of Operations via email two
challenges to, as well as two opportunities to meet, the department’s
goals based on one of the scenarios you select below.

• You are an inpatient service line director and your dashboard
  consists of Average Length of Stay (ALOS), re-admission rates, accounts
  receivable, timely submission of claims, pending charges waiting for the
  provider to hit the submit button, and credentialing updates on
  providers and managed care companies. Your goal is to keep length of
  stay low, decrease re-admissions, ensure claims are paid timely and
  providers understand the relevance of timely submittal of charges.
• You are the practice administrator of a multi-specialty practice and
  your dashboard consists of patient cancellation appointments, no-show
  appointments, patients that arrived for appointments, pending referrals,
  completed referrals, daily claims submittal, and denial report. Your
  goal is to ensure patients are consistently coming in to be seen,
  reminding them of their appointments, verifying patient’s referrals are
  being used, and decrease claims being denied for payment.
• You are a hospice director and your dashboard consists of visit
  status (documentation of patients seen daily), claims on hold, intake
  list, discharged checklist, productivity, task list (what is
  due-recertification to continue visits, supervisor visits, and document
  tracking (orders missing). Your goal is to ensure patients are being
  seen daily by clinical staff, evaluate why claims are on hold, ensure
  more patients are being added than discharged weekly, and delegate
  assignments equally to staff.