Implementation Kotter Case Analysis Paper
The case has two parts to be completed. The first part is due April 1, 2020. The second Part is due April 10, 2020. I will upload the case and the other material that has to be incorporate into the paper . Remeber the first part is due Wednseday by 7.pm. cst. Follow direction to both part.
Outline:
Case Outline
I.
Introduction – Take the perspective that you are a consultant to the organization and they
have hired you to help with their problem. Do not repeat the text of the case. Set
assumptions. For example, when did this happen? Yesterday? Last year? Describe the
environment relative to the time, place, and industry involved. Introduce the work that will
be accomplished to provide a full plan.
II.
Analysis
a.
External Analysis – no bullets, explain why you included the factors as opportunities or
threats. Support this portion of the case with research.
b. Internal Analysis- no bullets, explain why you included the factors as opportunities or
threats
i. Diagnostic model that fits the problem. Talk about each piece of the model as it
relates to the organization. Support this portion of the case with research.
Justify your decision to use your model. Use the models that are in the text.
ii. Cultural Web
iii. Structural Dilemmas
III.
Formulation – strategy(ies)/initiatives that will be used to resolve the problem. Do not
suggest a remedy, e.g. using the phrase “the company should…”. Instead, tell the
organization directly what must happen for them to succeed. These are recommendations
that follow directly from your analysis. For example, if you determine that the organization
is functioning in a changing industry, e.g. radio and television, your initiatives need to
address that problem as it relates to the central issue. In the case of McDs, how would using
television and radio remedy the problem of lack of consumer information?
IV.
Implementation – Kotter’s Eight Step Model. Each step defines the action steps that must
happen for EACH initiative to take place. Be very specific – for example, if you want training
to happen, you need to say how many hours of training, who will be trained, the date by
which everyone must be trained, and any other details that will help the organization do
exactly what it needs to do to successfully change.
a.
Plan to address resistance
b. Communication plan
c.
Image of change
d. Lessons learned
V.
Evaluation – who collects the data? What are the measures? When are they due? To whom
are the results reported? Again, be very specific. Make this a table that follows all other
portions of your
VI.
Conclusion